Orders, shipping, returns and how to reach us. If the answer is not here, write to us.
Contact
Customer care
Email: hello@g2k.studio
Kit, sizing, partnerships or this shop: write to us about anything.
Orders
Sizing
Each product page lists its measurements. Between two sizes? Write to us before you order and we'll help you pick.
Payment
Pay with any method shown at checkout. Prices are in EUR.
Changing an order
Spotted a mistake? Tell us as soon as you can. If it hasn't shipped yet, we'll fix it.
Your account
Sign in to your account to see your orders and follow each one to your door.
Shipping and returns
Shipping
The shop isn't open yet, so nothing ships for now. Carrier, delivery areas, costs and delivery times go up here before launch.
Returns
- You'll have at least 14 days from delivery to send something back.
- Send it back unworn and unwashed, with the tags still on.
What we can't take back
- Anything worn, washed or damaged after it reached you.
- Anything sent back after the return window.
Exchanges
We don't swap items directly. Send yours back and order the size you want.
Return shipping
- Who pays for return shipping goes up here before launch.
The full terms are in our shipping policy and refund policy.